| "The Mailing House is the North East's leading fulfilment house providing a wide variety of services ranging from Direct Mail, Poly-wrapping and Warehousing, to a 50 seat Secure Contact Centre and SMS Text Messaging Services." |
A Market Leader in Direct Mail & Response Handling Solutions
Since 1985, The Mailing House has been providing quality fulfilment and response handling solutions for a variety of clients from blue chip organisations, Government agencies, charities and household names throughout the UK, Europe and the USA.
Our services range from large-scale direct mail requirements with quantities regularly in excess of 6 million items, to call handling solutions for clients using our new secure communications centre. We mail over 150 million prepared items every year and recently produced over 1.25 million items of prepared and pre-sorted mail in 24 hours for one of our major clients.
Our organisation has earned a great reputation for providing a first-class service, whilst ensuring value for money.
We specialise in providing services that will enhance your profile and the services you already currently provide. We listen to you what you need and our flexible approach means that we are able to adapt and tailor our services for your specific requirements. This means that you get exactly what you need.
Quality & Innovation are key factors within our organisation. The Mailing House holds a BS EN ISO9001/2000 Quality Management certification for ALL areas of our business. We employ our own Quality Assurance personnel and independent auditors to ensure that all the services that we provide are continuously improved. Our Secure Communications Centre that opened recently, complies with BS7799 and BS7858 (Information Security Management & Security Vetting of Personnel) requirements and are awaiting registration.
Additionally, we hold QMP (The Quality for Standards for Mail Production) and DMA (Direct Marketing Association) accreditation and we agree to comply with the standards and requirements of these bodies.
We believe in providing innovative response solutions and our new SMS Text and Interactive Web-Based Talk to Operator services are excellent examples of these. Our team is constantly developing new technologies in areas in order to provide new services for the market place.
For more information about any of the services we provide or an impartial discussion, contact one of our sales team who’ll be pleased to discuss your personal requirements. Our clients are the most important part of our business and that is why we dedicate so much time into making sure their needs are fulfilled.
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